1. Our commitment to your privacy
We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), together with all other applicable Australian privacy laws. Where those laws give you rights in relation to your personal information, this policy operates in addition to — and never in place of — those rights.
2. Information we collect
We only collect the information we reasonably need to provide our services and respond to you. This typically includes your name, email address, phone number, event details, and any other information you choose to give us — for example, when you request a quote, book an event, build a package, or send us a message through our website, by email or over the phone.
3. How we use your information
We use your personal information to:
- respond to your enquiries and provide quotes and bookings;
- plan, coordinate and deliver our event, DJ and equipment services;
- arrange any third-party hires or services associated with your event;
- manage payments, records and our day-to-day business; and
- send you marketing, updates and communications about our services (see section 5).
4. We will never sell your data
We will never sell, rent or trade your personal information to anyone. Your details are not a product, and we don't treat them like one.
5. Marketing and communications
We may use your contact details to send you marketing and communications about our events, packages, offers and updates. If you'd prefer not to receive these, you can opt out at any time by letting us know or using any unsubscribe option we provide, and we'll stop.
6. When we share your information
We only share your personal information where it's reasonably necessary to deliver our services — for example, with the suppliers and third-party providers we engage to help run your event. We share the minimum needed for that purpose, and we don't disclose your information for any unrelated purpose. This is consistent with our Terms & Conditions.
7. Photography and media
We may photograph and record at events and use those photos and videos for marketing, advertising and social media. Our use of photography and media is governed by our Terms & Conditions (see the "Photography, Recording and Media" section). If you'd like to request a restriction on this use, please get in touch with us in writing before your event.
8. Keeping your information secure
We take reasonable steps to protect the personal information we hold from misuse, loss, and unauthorised access, and we only keep it for as long as we reasonably need it or as required by law.
9. Accessing or correcting your information
You can ask us to access or correct the personal information we hold about you, or raise a privacy concern, at any time. We'll respond within a reasonable time. Just contact us using the details below.
10. Contact us
If you have any questions about this policy or how we handle your information, please reach out at nvadalma@gmail.com or via our contact page.
